Last updated: September 2026
Glam Beauty Lounge respects your privacy and is committed to protecting the personal information you provide when using our website and booking our services.
1. Information We Collect
When you contact us or make an appointment, we may collect information such as:
- Full name
- Phone number
- Email address
- Appointment and service details
- Information you provide through our contact or booking forms
- Any other information you voluntarily provide to us when making an enquiry or booking
We only collect information that is reasonably necessary to provide and manage our services.
2. How We Use Your Information
We may use your information to:
- Process and manage your appointments
- Contact you regarding your booking
- Send appointment confirmations, reminders or updates
- Respond to enquiries
- Provide and manage our beauty services
- Manage customer records
- Improve our services and customer experience
- Meet legal or business requirements where applicable
We will not use your personal information for unrelated purposes without your consent, unless we are legally permitted or required to do so.
3. Online Booking
Our website may use a third-party booking platform, such as Fresha, to manage appointments. When you make a booking through the booking system, the information you provide may be processed by that booking provider in accordance with its own privacy policy and terms.
We recommend reviewing the relevant booking provider’s privacy information when making an appointment.
4. Sharing Your Information
We do not sell or rent your personal information.
We may share information with trusted service providers where necessary to operate our business, such as our online booking provider, website hosting provider, email or communication services, payment providers, or other service providers supporting our business.
We may also disclose information where required by law or where reasonably necessary to protect our legal rights.
5. Keeping Your Information Secure
We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure or alteration.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
6. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, or where we are required to retain it for legal, accounting or business purposes.
7. Your Privacy Rights
You may request access to personal information we hold about you and ask us to correct information that is inaccurate or incomplete.
If you would like to access, update or correct your information, please contact Glam Beauty Lounge using the contact details provided on our website.
8. Cookies and Website Technology
Our website may use cookies and similar technologies to help the website function correctly, understand website usage and improve the user experience.
Third-party services used on the website may also use cookies or similar technologies in accordance with their own policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, booking systems, technology or legal requirements.
The latest version will be published on this page with the updated date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
Glam Beauty Lounge
Email: glambeautylounge@outlook.com
Phone: +64 20 402 0480
Address: 8 Holcraft Street, Papakura, Auckland, New Zealand