Last updated: September 2026
Welcome to Glam Beauty Lounge. By using our website, contacting us or booking our services, you agree to these Terms & Conditions.
1. Services
Glam Beauty Lounge provides beauty and personal care services, which may include threading, waxing, facials, bleach treatments, massage, makeup, hairstyling, brow services and lash enhancement.
Service availability, treatment details and prices may change from time to time.
2. Appointments & Bookings
Appointments can be made through our online booking system or by contacting Glam Beauty Lounge directly.
When making a booking, customers may be required to provide accurate contact and appointment information.
Customers are responsible for checking their appointment date, time and selected service before confirming their booking.
3. Booking Confirmation
An appointment is considered confirmed once confirmation has been provided through our booking system or directly by Glam Beauty Lounge.
Please arrive on time for your appointment. Late arrival may reduce the available treatment time and, depending on the circumstances, the appointment may need to be rescheduled.
4. Cancellations & Rescheduling
We understand that plans can change. Customers should provide as much notice as possible if they need to cancel or reschedule an appointment.
Any cancellation fees, deposits or booking conditions will be communicated at the time of booking and may also be subject to the terms of the third-party booking platform used by Glam Beauty Lounge.
Repeated late cancellations or no-shows may affect future booking availability.
5. Prices & Payments
Prices displayed on our website are subject to change.
Where a service is advertised as “starting from”, the final price may vary depending on the treatment, hair length, service requirements, time involved or other relevant factors.
Any applicable payment, deposit or cancellation requirements will be communicated during the booking process.
6. Treatment Suitability
Customers should provide accurate and relevant information that may affect the suitability of a treatment, including known allergies, sensitivities, skin conditions or previous reactions where relevant.
Glam Beauty Lounge may recommend an alternative treatment or decline to provide a treatment where it is considered unsuitable or unsafe.
Customers should follow any aftercare instructions provided following a treatment.
7. Results & Individual Differences
Beauty treatment results can vary between individuals depending on factors such as skin type, hair type, previous treatments, lifestyle and other personal circumstances.
While Glam Beauty Lounge will provide services with reasonable care and skill, specific results cannot always be guaranteed.
8. Website Information
We aim to keep the information on our website accurate and up to date. However, service descriptions, prices, availability, images and other information may occasionally change or contain errors.
We reserve the right to correct errors and update website information when required.
9. Third-Party Services
Our website may contain links to or use third-party services, including online booking platforms such as Fresha, social media platforms, payment services or other external websites.
Glam Beauty Lounge is not responsible for the content, availability, security or privacy practices of third-party websites or services. Your use of those services may be subject to their own terms and policies.
10. Website Use
You agree not to misuse our website, attempt to gain unauthorised access, interfere with its operation or use the website for unlawful purposes.
All website content, including text, branding, graphics and original images belonging to Glam Beauty Lounge, may not be reproduced or used without permission.
11. Limitation of Liability
To the extent permitted by New Zealand law, Glam Beauty Lounge will not be responsible for losses arising from circumstances outside our reasonable control, including website interruptions, third-party booking system failures or other technical issues.
Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable New Zealand law.
12. Privacy
Personal information collected through our website and booking services is handled in accordance with our Privacy Policy.
13. Changes to These Terms
Glam Beauty Lounge may update these Terms & Conditions from time to time. The latest version will be published on this website.
14. Contact Us
If you have any questions about these Terms & Conditions, please contact:
Glam Beauty Lounge
Email: glambeautylounge@outlook.com
Phone: +64 20 402 0480
Address: 8 Holcraft Street, Papakura, Auckland, New Zealand